Support — Bloometry

bloometry.app/support

Need a hand with Bloometry?

Tell us what happened and what phone you have, and we will help. We read everything — please give us a little time to reply.

I bought the full game and got a new phone

Sign in with the same Google account and open Bloometry. The game checks Google Play, and your full garden comes back on its own. You are not charged again.

Why does the game ask about my photos?

Only for Photo Reveal, and only if you choose a surprise photo. The picture stays on your phone and is never sent anywhere. The privacy page explains it in full.

Something looks wrong in the game

Email us what you saw and what you tapped just before. A screenshot helps too.

When can I get the game?

Bloometry is in testing now, and comes to Google Play soon. This page will say when it opens.